How to lead teams in a hybrid workplace: your ultimate guide

How to lead teams in a hybrid workplace: your ultimate guide

A hybrid workplace – we’ve all been here. It might be quite difficult to adapt to leading hybrid teams. It is, however, a critical component of organizational success, especially in the modern workplace where the pace of change is rapid and the demand for adaptability is high. Leaders must possess certain qualities to be effective in guiding and motivating their teams, whether they are working in an office environment or a hybrid mode.

In this article, we will talk about:

Leaders in the modern workplace: qualities you need to have

Emotional Intelligence

Emotional intelligence refers to the ability to understand and manage one’s own emotions and those of others. Leaders with high emotional intelligence are able to build strong relationships with their team, communicate effectively, and create a positive work environment.


In today’s rapidly changing world, leaders must be adaptable and able to respond to new challenges and opportunities. This means being open to new ideas, being flexible in their approach, and having the ability to pivot when necessary.

Communication Skills

Leaders must be able to communicate effectively, both in person and virtually. This means being clear, concise, and able to effectively convey information to their team, no matter where they are working from.


Leaders must have a clear vision for their team and the organization, and be able to communicate this vision in a compelling way that inspires and motivates their team.

Decision Making

Leaders must be able to make difficult decisions, often under pressure, and have the courage to stick to their decisions even when they are unpopular.


Leaders must be empathetic, and able to understand and relate to the challenges and experiences of their team. This helps to build trust and create a positive work environment.

A team meeting at work

How to lead Teams in a Hybrid Workplace

In a hybrid mode, teams are working both in the office and remotely. Leading such teams can present unique challenges, but with the right approach, it can also be a great opportunity for leaders to develop new skills and build stronger relationships with their teams. Here’s your ultimate guide to leading your hybrid teams.

Set Clear Expectations

Leaders must set clear expectations for their team, regardless of where they are working from. This includes expectations for work hours, communication, and collaboration. Work with your HR team on updating guidance, and set clear expectations on performance, hybrid etiquette, or flexibility.

Encourage Communication and Collaboration

Leaders must encourage regular communication and collaboration among team members, whether they are working in the office or remotely. This can be achieved through regular team meetings, virtual coffee breaks, and other social events. Make sure to include workers who are in the office that day, as well as working remotely. Daily or weekly catch-ups or morning check-ins are a great way to encourage communication. Don’t overdo it though – we’re all sick of those awkward “pub quizzes” on Zoom!

Foster a Culture of Trust

Leaders must foster a culture of trust, where team members feel comfortable expressing their ideas and opinions, regardless of where they are working from. This can be achieved through regular feedback and open communication. Also, don’t try to “spy” on your employees: judge by the results, not the work hours. Many workers can organise their work around other commitments at home, e.g. childcare. Set clear expectations but be prepared to be flexible.

Invest in Technology

Nothing is more irritating than a hybrid meeting with poor AV equipment or or bad Internet connection. Hybrid leaders must invest in the technology and tools needed to support a hybrid work mode, including virtual collaboration tools, video conferencing software, and secure file-sharing platforms.

Celebrate Successes

Finally, leaders must celebrate the successes of their team, whether they are working in the office or remotely. This helps to build a positive work environment and reinforces the importance of teamwork.

Colleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.

Richard Branson

In conclusion, the most important qualities of a leader in the modern workplace include emotional intelligence, adaptability, communication skills, vision, decision making, and empathy. Leaders must also be able to effectively lead teams working in a hybrid mode by setting clear expectations, encouraging communication and collaboration, fostering a culture of trust, investing in technology, and celebrating successes. By doing so, leaders can create a positive and supportive work environment that inspires and motivates their team.

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